Contact Us

We are here to assist you with any questions regarding our products, orders, or services.

Business Information

Trading Name: Decotion

Legal Name: Jamie Goossens (Sole Trader)

Address: Nutbourne Lane, North Heath, Pulborough, RH20 2HS, United Kingdom

Email: contactdecotion@gmail.com

Phone: +44 7418 602275

Business Hours: Monday–Friday, 9:00–18:00 (UK time)

Order Support

For order-related enquiries, please include:

• 
  Full name
  
• 
  Order number
  
• 
  Brief description of your request
  

This helps us resolve your enquiry more efficiently.

Returns & Refunds

To request a return or enquire about a refund, please contact us by email with your order details. Full return terms are available on our Refund & Returns Policy page.

Response Time

We aim to respond within 1–2 business days during working hours.

Messages received outside business hours will be handled on the next working day.

Thank you for choosing Decotion.